Terms of service

Overview

Welcome to Grooche! The terms “we,” “us,” and “our” refer to Grooche, the operator of this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Powered by Shopify, we provide a curated shopping experience for you, our valued customer.

These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services. These Terms include important information about your legal rights, including warranty disclaimers and limitations of liability. Please review them carefully.

1. Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence and have consented to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products, you may need to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have the necessary rights to provide it.

You are responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to any other person.

2. Our Products

We strive to accurately represent our products and services in our online store. However, colors or product appearance may vary due to your device type, settings, or configuration. We do not guarantee that the appearance or quality of products will meet your expectations or match their online depiction.

Product descriptions may change without notice at our discretion. We reserve the right to discontinue products or limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.

3. Orders

Placing an order constitutes an offer to purchase, which Grooche may accept or decline at its discretion. An order is not accepted until we confirm acceptance, and payment must be received and processed. Please review your order carefully before submission, as we may be unable to accommodate cancellation requests after acceptance. If we decline, modify, or cancel an order, we will attempt to notify you using the contact information provided at the time of the order.

Purchases are subject to our Refund Policy, available on our website. You represent and warrant that purchases are for personal or household use, not for commercial resale or export.

4. Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged will be the price in effect at the time of order placement, as indicated in your order confirmation email. Unless stated otherwise, prices exclude taxes, shipping, handling, customs, or import charges.

Prices in our online store may differ from those in physical stores or third-party platforms. Promotions may be governed by separate terms, which will prevail in case of conflict with these Terms.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions. You must promptly update your account details, including email and payment information, to ensure smooth transaction processing. You represent and warrant that: (i) your payment information is true, correct, and complete; (ii) you are authorized to use the payment method; (iii) charges will be honored by your payment provider; and (iv) you will pay all charges, including applicable taxes and shipping fees.

5. Shipping and Delivery

We are not liable for shipping or delivery delays. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss transfer to you once products are handed over to the carrier.

6. Intellectual Property

The Services, including all trademarks, brands, text, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, are owned by Grooche, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

These Terms permit use of the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, perform, republish, download, store, or transmit any material from the Services without our prior written consent. No license or rights are granted under Grooche’s, Shopify’s, or any third party’s intellectual property unless expressly stated. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by Grooche.

Grooche’s names, logos, product names, designs, and slogans are trademarks of Grooche or its affiliates or licensors. Shopify’s trademarks are owned by Shopify. All other trademarks on the Services belong to their respective owners. Use of Grooche’s trademarks requires prior written permission.

7. Optional Tools

The Services may include third-party tools, provided “as is” and “as available” without warranties or endorsements. Your use of these tools is at your own risk, and you should review the applicable third-party terms. We are not liable for any issues arising from your use of these tools. New features or tools introduced to the Services are also subject to these Terms.

8. Third-Party Links

The Services may include links or content from third-party websites or platforms. We are not responsible for the content, accuracy, or practices of these third parties. Accessing third-party sites is at your own risk, and you should review their policies before engaging in transactions. Complaints or questions about third-party products or services should be directed to the third party.

9. Relationship with Shopify

Grooche is powered by Shopify, enabling us to provide the Services. However, all purchases are made directly with Grooche. Shopify is not responsible for any aspect of sales, including any injury, damage, or loss from purchased products. By using the Services, you release Shopify and its affiliates from all claims, damages, and liabilities related to your transactions with Grooche.

10. Privacy Policy

Personal information collected through the Services is governed by our Privacy Policy, available on our website, and certain data may be subject to Shopify’s Privacy Policy, accessible at Shopify’s Privacy Portal. By using the Services, you acknowledge that you have reviewed these policies.

Shopify collects and processes personal information to provide and improve the Services, and your data may be shared with Shopify and third parties, potentially in other countries, to facilitate the Services.

11. Feedback

By submitting feedback, ideas, reviews, or other content (“Feedback”), you grant Grooche a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use. You represent and warrant that: (i) you own or have rights to the Feedback; (ii) you have disclosed any compensation received for Feedback; and (iii) your Feedback complies with these Terms.

We are not obligated to maintain Feedback confidentiality, compensate for Feedback, or respond to it. We may monitor, edit, or remove Feedback deemed unlawful, offensive, or in violation of these Terms or third-party rights. Your Feedback must not violate any third-party rights, contain unlawful or harmful content, or include viruses or malware. You are solely responsible for your Feedback’s accuracy and legality.

12. Errors, Inaccuracies, and Omissions

The Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors or cancel orders if information is inaccurate, without prior notice, even after order submission.

13. Prohibited Uses

You may use the Services only for lawful purposes. You may not:

Use the Services for unlawful or malicious purposes;

Violate any laws, regulations, or ordinances;

Infringe intellectual property rights;

Harass, defame, or harm others;

Transmit false or misleading information;

Send unauthorized advertising or spam;

Impersonate others;

Upload viruses or malicious code;

Collect others’ personal information;

Engage in phishing, crawling, or scraping; or

Interfere with the Services’ security or functionality.

We may suspend, disable, or terminate your account without notice if you violate these Terms.

14. Termination

We may terminate your access to the Services at our discretion without notice, and you remain liable for all amounts due up to the termination date. Sections including Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy will survive termination.

15. Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free use of the Services. Information on the Services is for general purposes, and reliance is at your own risk. Some jurisdictions may limit warranty disclaimers, so this may not apply to you.

16. Limitation of Liability

To the fullest extent permitted by law, Grooche, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, or licensors are not liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Services or products, even if advised of such possibility.

17. Indemnification

You agree to indemnify, defend, and hold harmless Grooche, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, and licensors from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising from: (i) your breach of these Terms; (ii) your violation of any law or third-party rights; or (iii) your use of the Services. We may control the defense and settlement of indemnifiable claims, and you will cooperate fully.

18. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, it will be enforceable to the extent permitted by law, and the unenforceable portion will be severed without affecting the remaining provisions.

19. Waiver; Entire Agreement

Our failure to enforce any right or provision does not constitute a waiver. These Terms, along with any posted policies, constitute the entire agreement between you and Grooche, superseding all prior agreements or communications. Ambiguities will not be construed against the drafting party.

20. Assignment

You may not assign or transfer these Terms or your rights without our prior written consent. We may assign or transfer these Terms without your consent or notice.

21. Governing Law

These Terms are governed by the laws of the jurisdiction where Grooche is headquartered, and you consent to the venue and personal jurisdiction of its federal and state or territorial courts.

22. Headings

Headings are for convenience and do not affect the interpretation of these Terms.

23. Changes to Terms of Service

We may update these Terms by posting changes on our website. You are responsible for checking for updates. Material changes will be notified as required by law and will be effective as specified. Your continued use of the Services after changes constitutes acceptance.

24. Contact Information

For questions about these Terms, contact us at groocheco@gmail.com.